Shop Coffee Reviews
Shop Coffee Customer Reviews (17)
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About Shopcoffee.co.uk Prices and Cost?
Shopcoffee.co.uk is a well-regarded online store that offers a variety of coffee-related products. The prices are considered competitive, with the added benefit of a 5% discount code available upon email sign-up. The store offers a range of products, from coffee beans to electro-mechanical spares, with customers noting very good prices for the latter, often half the price of other places. For delivery, there is a standard fee of £4.99, which is waived if the order exceeds £75. Delivery is expected within 1-5 working days. However, some customers have reported delays in delivery and issues with customer service. It's worth noting that the company appears responsive to customer feedback and is committed to improving its services. Clearance items are also available, with some products listed at significantly reduced prices. For example, an item originally priced at £6.60 was reduced to £4.56. Overall, Shopcoffee.co.uk seems to offer a balance of competitive pricing and a wide range of products.
About Shopcoffee.co.uk Payment Method?
"Shopcoffee.co.uk" accepts various methods of payment. Customers can choose the most convenient option at checkout. The available payment methods include Bank Transfer, Super Payments, Credit/Debit Card, Apple Pay, Klarna – Pay Later, and PayPal. All payments are processed through the cart system during the customer’s e-commerce experience. Many credit/debit cards are accepted through Barclaycard’s payment gateway. PayPal and other payment services may also be accepted as a payment method. It's important to note that the delivery address cannot be changed once the order has been placed. If a customer wishes to change the delivery address, the order must be cancelled and then placed again with the correct details online. To cancel an order, customers are advised to call the provided contact number as soon as possible. If the order hasn’t been dispatched, it can be cancelled for a full refund. Similarly, items can be changed or removed from the order as long as it hasn’t been dispatched. If a customer qualifies for FREE delivery, this may be adjusted if the amount falls below the threshold due to the removal of an item from the order. The delivery method on the order can also be changed as long as the order hasn’t been dispatched. If a customer wishes to change the delivery method, they need to call the provided contact number to ensure it's either invoiced and paid for (if upgrading) or refunded (if downgrading) before it’s dispatched. Please note that these details are subject to change and it's always best to check the official website for the most up-to-date information.
Shopcoffee.co.uk Return Policy?
Shopcoffee.co.uk has a Return Policy and a Shipping Policy.
For returns, customers can purchase a Prepaid Returns Label from the website. The returned items should be well packaged and padded, and no larger than 61 x 46 x 46 cm. The return is insured up to £100. If the item is above 20kg, £100, or 61 x 46 x 46 cm, it should be sent with an insured courier to the value of the return. Once Shopcoffee.co.uk has accepted a cancellation or return, a refund is issued via Super with no waiting time.
Regarding shipping, Shopcoffee.co.uk has been reported to ship products worldwide, including to Israel. They are one of the few online stores who ship VST baskets worldwide. However, there have been mixed reviews about their shipping service, with some customers reporting quick shipping while others have reported delays in receiving their orders.
Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Shopcoffee.co.uk website or contact their customer service directly.
About Shopcoffee.co.uk Popular Products and Services?
Shopcoffee.co.uk is an all-in-one supplier for Coffee Shops, Cafés, Restaurants, Takeaways, Hotels, Offices and even home coffee-lovers. They supply to businesses and home users. Whether you need a commercial coffee machine or some cool brewing equipment and fresh single origin coffee, they have it all. They have a wide range of products including Machines, Brewing Gear, Barista Tools, Disposables, Cafe Supplies, Cleaning & Filtration, Accessories, Spares & Parts, Clearance, Gifts & Packages, and Chai Latte. Some of their popular products include Maya Spiced Chai Latte Powder, Minor Figures – Oat Milk, Maya Hot Chocolate, Chemex Pre-Folded Squares Filter Papers, Yagua Liquid Crystal Label Thermometer Frothometer, Puly Caff Group Head Cleaner Powder, Zuma Original Hot Chocolate, Flojet Plus Bottled Water Pump, AeroPress Micro Filter Paper, Rhinowares Double Spout Shot Glass, Gaggia Decalcificante Descaler, Espresso Blend (Heritage Espresso) Coffee Beans, Puly Milk Liquid Frother Cleaner Descaler, Hario V60 02 White Filter Papers, Gift Card | Shop Coffee, Artisan Blend (Heritage Espresso) Coffee Beans, Guatemala | Single Origin | Coffee Beans or Fresh Ground Coffee, and Sweetbird Syrup Pump. They have over 35 years of experience in the coffee industry. They heavily test their products before selling to ensure they are good enough and fit for their customers. They always go the extra mile and improve their customers experience. They have received excellent reviews from their customers. However, there have been a few instances where customers have not received their orders yet. They are located at 135 Cambridge Road, Cambridge CB24 6AT and their contact number is 01223 904908.
What are the customer reviews for Shopcoffee.co.uk?
Shopcoffee.co.uk has received a total of 490 reviews with an average rating of 4.3. The majority of the reviews are positive, with 89% of the reviewers giving a 5-star rating. Customers have praised the company for their great prices, quick shipping, and excellent customer service. One customer mentioned receiving a brand new replacement coffee machine at a great price with a stack of free coffee beans and chocolate powder too. Another customer appreciated the very good prices for electro-mechanical spares. However, there were also some negative reviews. One customer had a negative experience where they received a wrong item and the company refused to issue a refund or send the correct item until the wrong item was returned. Despite these few negative experiences, the overall customer sentiment towards Shopcoffee.co.uk appears to be positive.
What is the delivery time for Shopcoffee.co.uk?
Shopcoffee.co.uk offers several delivery options. For UK Mainland, orders are generally dispatched on the same-day if ordered before 1PM. The delivery options include:
- Free UK Delivery: Delivery within 1-5 working days for orders over £75.
- Standard Delivery: £4.99 (£4.16 + VAT), free if you spend over £75. Delivery within 2-4 working days.
- UK Express Delivery: £8.99 (£7.49 + VAT), next working day (order must be placed before 1PM – subject to stock availability).
- UK Express By 12 Delivery: £14.99 (£12.49 + VAT), next working day by 12PM (order must be placed before 1PM – subject to stock availability).
- UK Express 10:30 Delivery: £19.99 (£16.66 + VAT), next working day by 10:30AM (order must be placed before 1PM – subject to stock availability).
- UK Express Saturday Delivery: £16.99 (£14.16 + VAT), order on Friday by 1PM and receive it on Saturday (subject to stock availability).
- UK Express BULKY Delivery: £49.99 (£41.66 + VAT), delivery within 1-2 working days (order must be placed before 10AM – subject to stock availability).
For international deliveries, they offer a worldwide priority service delivering all over the world within 1-5 working days. Please note that all orders are subject to availability and if your order is urgent, it's recommended to get in touch first. Working days are Monday to Friday. Tracking information will usually be sent over via E-mail and/or SMS.
What are the reviews for Shopcoffee.co.uk?
Shopcoffee.co.uk has received a 4.3 out of 5 rating based on 490 reviews. The majority of customers have given a 5-star rating (89%). Customers have praised the company for its quick shipping, good prices, and excellent customer service. One customer mentioned receiving a brand new replacement coffee machine at a great price with a stack of free coffee beans and chocolate powder too. Another customer appreciated the very good prices for electro-mechanical spares. However, there were also some negative reviews. One customer reported not receiving their order yet, and another had a negative experience with the company's handling of an order error. Despite these few negative experiences, the overall consensus is that Shopcoffee.co.uk provides a good service. Please note that these reviews are subject to change as more customers share their experiences. It's always a good idea to check the most recent reviews for the most accurate information.